Privacy Policy

Please spend time reading our Privacy Policy carefully before you start to browse our site. This policy is from CCentral Hotels Ho Chi Minh (here and after CCentral Hotels) apply for those access out site at www.ccentralhotels.com. Should you wish to continue your access to our site, we acknowledge your acceptance for us to collect some of your personal information in accordance with this privacy policy.


Privacy Policy

What personal information does CCentral Hotels collect and how is it used?

You are not required to provide any personal information to us unless you choose to make or accept one of the following on our website:

Facilitate bookings
In order to make a booking with CCentral Hotels Bui Vien or De Tham, you must provide us with certain personal information:

  • Your contact information (name, telephone number, email address, postal address)
  • Your bank account information (credit or debit card number, expiration date, security code, billing address)
  • Personal information of any person(s) travelling with you.

We require this information so that we can process, fulfill and confirm your reservations and transactions and keep you informed of their status.

If you are making a reservation for one or more other travelers, you will need to make sure that each of these other travelers agrees, in advance, that you may disclose their personal information to us. For your convenience, we make certain information about your reservation available to you or other persons authorized by you to receive such information.


Subscribe our e-newsletter

We require your full name and email address should you wish to subscribe our e-newsletter. We send you monthly updates of our properties, travel-related information, promotions or any services that you may interest.


Respond to our online Surveys
CCentral Hotels values opinions and comments from members, so we frequently conduct online surveys. Typically, we collate the information we collect and use it to improve our services and facilities, and to develop content, features and promotions for customers.

Automatic Logging of Session Data
We automatically log generic information about your computer and your computer's connection to the Internet, which we call "session data". Session data consists of things such as device information, IP address, operating system and browser software information, and all the activities conducted by the user while using CCentral Hotels.

We collect session data to improve guests’ experiences on our website, because it helps us analyze such things as what items visitors are likely to click on most, the way visitors are clicking through the site, how many visitors are going to various pages on the site, how long visitors to the site are staying and how often they are visiting.

Cookies allow us to serve you better and more efficiently. We use cookies to personalize your experience at CCentral Hotels. Most web browsers automatically accept cookies. By changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. CCentral Hotels supports your right to block any unwanted Internet activity, especially that of unscrupulous websites.


However, blocking our cookies may disable certain features on our site and may make it impossible to purchase or use certain services available on the site. Please note that it is possible to block cookie activity from certain web sites while permitting cookies from sites you trust.

Third-Party Services
We may allow you to access third party services, such as Facebook and Twitter, that enable you to share your selected Submitted Content with those services, and import information about who you are connected with on those other services so you can connect with them using our service. Some of those third-party services may also provide us with information from your accounts, and are there to enhance and personalize your use of the CCentral Hotels Service.

Location-specific information
If you use our location-enabled products and services, you may be sending us your location information. This information may reveal your actual location, such as GPS data, or it may not, such as when you submit an address to look at hotel choices in that location. We use your location information to process and personalize your requests, such as by pre-filling the city name when you are searching for a nearby hotel. We also use location information for support, to develop new features, a better user experience and to improve the overall quality of CCentral Hotel Bui Vien & De Tham.



CCentral Hotels do not sell any of your personal information to third parties for any reason. Your personal information may be disclosed to third parties in the event of:

  • Processing your online bookings on our website at www.ccentralhotels.com.
  • Settling your bills should you use any of our services at CCentral Hotel Bui Vien & De Tham (Restaurant, bar, other goods or services you purchase).
  • Confirming your reservation requests through the third parties (travel agents and other vendors).
  • Improving the quality by performing statistical analyses of the collective characteristics and behavior of our customers and visitors, and by measuring demographics and interests regarding specific areas of our site.

In case you need to remove your personal information from our records, please email to info@ccentralhotels.com. Please reference your concern and privacy policy in your subject lines.

  • ""The Best Accommodation Experience in Ho Chi Minh City""

    Reviewd by eamon037meng

    "This boutique hotel locates right at the central of district 1 in HCM. 10 to 15 mins walk to almost all the attractions and shopping center, bar street is just around the corner. The most amazing part is the service, for both of tour and business visitors. By far, it was the most hospitable place I have ever been stayed and trust me I once worked for a forbes five diamonds hotels. For chinese visitors, THEY SPEAK CHINESE VERY WELL! 酒店的服务人员超棒!他们会说中文!!!Definitely a surplus to your trip! Far more worth the price!!!!!"

  • ""Excellent hotel in central Ho Chi Minh""

    Reviewd by Olivia M

    "After a nearly 19 hour journey, this is exactly the place you want to end up at. From the welcome drinks, fruit, and cold towels to helping us organise the next leg of our journey, it was fabulous from start to finish. The staff are so friendly and bend over backwards to help you, the rooms are immaculate and modern, and the hotel is situated in an excellent location. I would recommend to anyone."

  • ""Highly recommend! Fantastic hotel! In prime location""

    Reviewd by new-Zealand-kiwi86

    "We were welcomed strait away with friendly faces, a welcome drink of juice and a second of a mocktail (both tasted amazing) and cold towel. They helped book us a tour to the Tunnels and also contacted our next hotel to inquire about transfer cost.The staff couldn't have done anything more to make our stay so pleasant. Breakfast was so yummy, western and local food available. 15min Walk to Ben than market and plenty of bars and restaurants outside the door. Rooms were well sized, clean and tidy. Absolutely amazing stay, would defiantly recommend."

  • ""Really great hotel in bustling location""

    Reviewd by hdlondon505

    "We loved our stay in C Central Hotel - excellent location in a bustling area with lots of shops, bars and restaurants, but just tucked away enough to avoid the noise (its sister hotel is just around the corner and I imagine is much noisier). Our room was spacious and comfortable; the bathroom was especially good. The terrace is a lovely place for the (very tasty) breakfast in the morning, or for watching the world go by with a cocktail at night. Would also highly recommend the spa in the sister hotel - excellent treatments at really reasonable prices. All in all, a great place to stay."

  • ""Fantastic hotel in District 1""

    Reviewd by robkazandy

    "Stayed 2 nights at this hotel 21st and 22nd April. The room was fantastic. Fully equipped with everything we needed for our stay. Great bathroom and shower. Soundproofed, so we hardly heard any noise at all, especially where the hotel is situated. Good breakfast, attentive staff and welcome drink, fruit etc. Couldn't have asked for a better location. Great area for people watching and good food and drinks. Would definitely recommend it and would stay there again if we return to Ho Chi Minh city."