What personal information does CCentral Hotels collect and how is it used?
You are not required to provide any personal information to us unless you choose to make or accept one of the following on our website:
In order to make a booking with CCentral Hotels Bui Vien or De Tham, you must provide us with certain personal information:
- Your contact information (name, telephone number, email address, postal address)
- Your bank account information (credit or debit card number, expiration date, security code, billing address)
- Personal information of any person(s) travelling with you.
We require this information so that we can process, fulfill and confirm your reservations and transactions and keep you informed of their status.
If you are making a reservation for one or more other travelers, you will need to make sure that each of these other travelers agrees, in advance, that you may disclose their personal information to us. For your convenience, we make certain information about your reservation available to you or other persons authorized by you to receive such information.
Subscribe our e-newsletter
We require your full name and email address should you wish to subscribe our e-newsletter. We send you monthly updates of our properties, travel-related information, promotions or any services that you may interest.
Respond to our online Surveys
CCentral Hotels values opinions and comments from members, so we frequently conduct online surveys. Typically, we collate the information we collect and use it to improve our services and facilities, and to develop content, features and promotions for customers.
Automatic Logging of Session Data
We automatically log generic information about your computer and your computer's connection to the Internet, which we call "session data". Session data consists of things such as device information, IP address, operating system and browser software information, and all the activities conducted by the user while using CCentral Hotels.
We collect session data to improve guests’ experiences on our website, because it helps us analyze such things as what items visitors are likely to click on most, the way visitors are clicking through the site, how many visitors are going to various pages on the site, how long visitors to the site are staying and how often they are visiting.
- For Internet Explorer™: http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies
- For Safari™: http://www.apple.com/legal/privacy/en-ww/cookies
- For Chrome™: http://support.google.com/chrome/bin/answer.py?hl=en&hlrm=en&answer=95647
- For Firefox™: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- For Opera™: http://help.opera.com/Windows/10.20/en/cookies.html
However, blocking our cookies may disable certain features on our site and may make it impossible to purchase or use certain services available on the site. Please note that it is possible to block cookie activity from certain web sites while permitting cookies from sites you trust.
We may allow you to access third party services, such as Facebook and Twitter, that enable you to share your selected Submitted Content with those services, and import information about who you are connected with on those other services so you can connect with them using our service. Some of those third-party services may also provide us with information from your accounts, and are there to enhance and personalize your use of the CCentral Hotels Service.
If you use our location-enabled products and services, you may be sending us your location information. This information may reveal your actual location, such as GPS data, or it may not, such as when you submit an address to look at hotel choices in that location. We use your location information to process and personalize your requests, such as by pre-filling the city name when you are searching for a nearby hotel. We also use location information for support, to develop new features, a better user experience and to improve the overall quality of CCentral Hotel Bui Vien & De Tham.
CCentral Hotels do not sell any of your personal information to third parties for any reason. Your personal information may be disclosed to third parties in the event of:
- Processing your online bookings on our website at www.ccentralhotels.com.
- Settling your bills should you use any of our services at CCentral Hotel Bui Vien & De Tham (Restaurant, bar, other goods or services you purchase).
- Confirming your reservation requests through the third parties (travel agents and other vendors).
- Improving the quality by performing statistical analyses of the collective characteristics and behavior of our customers and visitors, and by measuring demographics and interests regarding specific areas of our site.